Terms & Conditions

Your trust matters to us. This policy explains how we protect your privacy, handle your information responsibly, and make sure your experience with our website is secure and transparent. The details in this document apply only to this website. Any data processed by our company outside of the website is managed under a separate internal policy.

References to “we”, “us”, or “our company” refer specifically to interactions through this website.

By continuing to use our website, you confirm that you understand and agree to the policies set out below. If you do not agree, please discontinue use of the website. We may update this policy at any time to reflect improvements in our services or data-protection practices.

Why We Collect Your Information

We collect only the information necessary to provide you with the best possible service, including:

Details you provide when completing online forms (such as enquiry or quote requests).
Analytics data that helps us understand how visitors use our site so we can keep improving it.
Account or membership details where applicable.
Transaction or booking information if relevant.
General browsing data collected via cookies.

We never collect more data than we need, and we never sell or share your personal information for advertising purposes.

Cookies and Your Experience

Cookies help us improve how our website works for you.

Essential Cookies – Ensure the website operates correctly (for example, allowing form submissions).
Analytics Cookies – Help us understand how visitors use our site so we can make it faster, clearer, and easier to use.

You can adjust your browser settings at any time if you prefer to disable cookies.

How We Protect Your Information

Your privacy and security are our top priorities.

All data is stored on secure servers.
Any payment transactions are fully encrypted.
Access to personal information is restricted to authorised staff only.
Passwords for account access must be kept confidential and never shared.
We regularly review our data-protection measures to ensure your information remains safe.

How We Use Your Information

We use your information to:

Respond promptly to your enquiries and provide accurate quotations.
Manage bookings, process transactions, and deliver agreed services.
Keep you informed about important updates, offers, or changes — only if you’ve given us permission to do so.

We do not share your details with any third parties unless required by law or essential for completing the services you’ve requested.

Links to Other Websites

Our website may include links to other websites for your convenience. Please note that those sites are not covered by this Privacy Policy. We recommend checking their own policies before sharing any personal information.